Wikipedia Shows How to Handle Political Polarization

Is there an upside to political polarization? A cursory glance at the state of social media would suggest not: Twitter is a cesspool of abuse, Facebook a repository of viral misinformation, and YouTube a broadcaster of conspiracy theories and vicious trolling.

Given the lamentable state of political discourse online, one might expect that Wikipedia — a crowdsourced encyclopedia to which anyone can contribute and edit information — would suffer from similar epistemic rot. But research recently published in the journal Nature Human Behavior suggests just the opposite: on pages where Wikipedia editors are ideologically polarized, the quality and truth of their output actually improves.

The study, entitled “The Wisdom of Polarized Crowds,” comes out of the University of Chicago’s Knowledge Lab, which investigates how groups of people come to know things together. The director of the lab and professor of sociology, James Evans, told me that part of this research project involves assessing the extent to which individual political commitments contribute to a group’s ability to produce knowledge.

They found that when an editing community is politically polarized, the depth and accuracy of the information significantly improves, and inversely, as editing communities become ideologically homogeneous, the quality of the page dramatically declines.

Evans has observed that while many studies show how diversity of socioeconomic background, gender, and race can lead to better group outcomes, the conventional wisdom is that this isn’t the case for extreme political diversity, which is often characterized as polarization. He and a team of three researchers wanted to test this presupposition and assess whether political diversity could sometimes produce better perspectives, in much the same way demographic diversity can.

To do so, they turned their attention to how knowledge is produced on Wikipedia…